On Not Being All Things to All People

May 4, 2009 at 4:40 pm Leave a comment

nick_thumbPenned by Nick

We’re 5 people at BGT, working with over 10,000 green jobseekers. For those who want to do the math, it means we’re averaging ~2,000 relationships per person. The majority of these relationships are our source of inspiration–new ideas from new people wanting to find new careers.

However, every once in a while we cross a candidate who has a different view on who BGT is, and what we should be doing.

Last week we received the following note from a candidate:

“Have tried twice to get something meaningful from Bright Green and on both occasions have been told you can’t help in any way… not sure what sort of recruiter does not want to talk to prospective candidate, one with a strong financial background and on Imperial Sustainability masters – but it does seem a little strange. Would be good if you could think about how you can help people find the direction you mention above if they are entering a new job area in the green space.”

We believe in honest dialogue and transparency at BGT. Instead of hiding this comment in the dark, it’s worth airing out.
We receive more demand for our services than we’re able to meet. We’re doing our best to scale to meet demand, but it takes time. When folks are unemployed and looking for a new green career, it can seem like an eternity. We get it.

More importantly, it means a lot to us that folks are holding us accountable and looking to us for guidance. But at times, it feels like our candidate lose perspective and think that they’re the only one who’s unemployed, or that their skillset is so strong that they deserve a job.

The hard reality is that we can’t place everyone (though it’s our goal!). It’s not that we don’t want to help–quite to the contrary, that’s our driving motivation. We’re insanely service-oriented–check out Christina’s feedback for a few examples of the praise we’ve received.

We can’t be all things to all people. That’s obvious. In the cases where it’s not, trust that we’re taking the long-view, that we value every relationship, and that where we can, we’re helping folks in a variety of ways: career counseling, job placement, industry information, etc.

This is a collective movement towards a brighter, greener future. It will take time–for those willing to join us for the long haul, we look forward to an opportunity to work together to realize our common vision.

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